Buffalo Lodging Associates

  • Breakfast Server

    Job ID
    2018-1900
    Type
    Regular Part-Time
    Department
    Food & Beverage
  • Overview

    General Summary:

     

    Provides friendly, efficient service of food and beverage products desired by guests and collects payments for such items.

    Responsibilities

    Principal Responsibilities:

     

    • Contributes to an atmosphere of welcome and warmth generated by a sincere concern for each guests satisfaction.
    • Welcome guests, take their orders, ring orders into POS system, deliver prepared order to guest and receive payment for the order. Have a full knowledge of entire menu.  Monitors tables in assigned section ensuring all guests are served.

     

    Job Duties:

     

    • Customer Service – Responds promptly to customer needs, requests for service and assistance. Respond to special requests from guests.
    • Team Work – Treats people with respect. Keeps commitments. Upholds organizational values. Approach all encounters with guests and employees in a friendly service-oriented manner.  Stocks glass, silverware, etc.
    • Quality – Demonstrates accuracy and thoroughness; monitors own work to ensure quality.  Completes opening and closing checklists according to standards.  Maintains cleanliness standards, completes side work as assigned.
    • Quantity – Meets productivity standards and completes work within a timely manner.
    • Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses chemicals and equipment properly. Responsible for any assigned keys and for following key control policies. In accordance with liquor laws monitors guests for intoxication and reports such findings to management immediately.
    • Dependability – Is consistently at work and on time.  Arrives at scheduled meetings and appointments on time.  Is able to meet the demands of the industry with regard to working holidays and weekends.
    • Initiative – Volunteers readily. Asks for and offers help when needed.  Clears and cleans tables, resets counters and tables.
    • Compliance – Processes cash and credit card payments consistent with standard cash handling procedures.  Ensures tips are reported properly for tax processing.

    Qualifications

    Qualifications:

     

    High School diploma or equivalent is preferred.  Should have basic knowledge of food and beverage preperation.

     

    Benefits:

     

    At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a comprehensive benefits package to full time employees that includes the following:

    • Medical & Dental Insurance
    • 401(k) savings plan
    • Life Insurance
    • Supplemental Life Insurance
    • Flexible Spending Plans
    • Short Term Disability Insurance
    • Employee Assistance Programs

     

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