Buffalo Lodging Associates

  • PM Host

    Location Name Residence Inn by Marriott Boston/Brockton
    Job ID
    2019-2015
    Location
    US-MA-Brockton
    Type
    Regular Full-Time
    Department
    Food & Beverage
  • Overview

     

    The Residence Inn Brockton seeks qualified candidates to fill their full-time PM Host position. You may also to work Breakfast Attendant position (from 5am-11am) in order to have full-time status. This position is responsible for preparing and serving a fresh and inviting presentation of the daily evening social hour. Giving a friendly greeting to each guest at dinner and providing superior service to all guests.

    Responsibilities

    Principal Responsibilities:

     

    • Set up and maintain the social hour food in an attractive and abundant looking organized clean and standardized presentation according to brand and company standards.  Stock soda, juice and beverage containers.  Prepare foods and set out cold items on the salad bar for self service. Warm and arrange hot food in chaffing dishes.
    • Set up serving dishes, utensils, cups and other paper/china products.
    • Maintain cleanliness of dining area and kitchen during and after social hours.
    • Take inventory of social hour food, beverages and other supplies needed for each day.  Order or purchase food supplies as needed.  Organize and put away food orders.

     

    Job Duties:

     

    • Customer Service – Responds promptly to customer needs, requests for service and assistance. Respond to special requests from guests.  Provides personalized service to all guests.
    • Team Work – Treats people with respect. Keeps commitments. Upholds organizational values. Approach all encounters with guests and employees in a friendly service-oriented manner.
    • Quality – Demonstrates accuracy and thoroughness; monitors own work to ensure quality.  Periodically restock self service food and supplies as needed. Wash china, flatware and serving equipment and return it to storage.
    • Quantity – Meets productivity standards and completes work within a timely manner.
    • Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses chemicals and equipment properly. Responsible for any assigned keys and for following key control policies.
    • Dependability – Is consistently at work and on time.  Arrives at scheduled meetings and appointments on time.  Is able to meet the demands of the industry with regard to working holidays and weekends.
    • Initiative – Volunteers readily. Asks for and offers help when needed.  Clears and cleans tables as they are vacated, wipes up spills, sweeps, mops and vacuums kitchen and dining areas.  Removes trash.
    • Compliance – Comply with health department rules and regulations with respect to handling, preparing and storing food.

    Qualifications

    Qualifications:

     

    High School diploma or equivalent is preferred.  Should have basic knowledge of food and beverage preparation.

     

    Benefits:

     

    At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a comprehensive benefits package to full time employees that includes the following:

    • Medical & Dental Insurance
    • 401(k) savings plan
    • Life Insurance
    • Supplemental Life Insurance
    • Flexible Spending Plans
    • Short Term Disability Insurance
    • Employee Assistance Programs

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